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Level 2 Certificate in Traffic Office



This course is specifically designed for those who are or wish to become a Traffic Office Administrator. 

The course leads to an iCQ recognised qualification that will equip traffic office administrators with the relevant knowledge and skills to work in a busy traffic office, and provide experienced administrators with a qualification. The qualification includes 9 units which are all assessment based. 

Benefits of attending 

  • The course is directly linked to National Occupational 
  • Standards determined by a range of employers 
  • Improve performance by developing productive relationships 
  • An understanding of the role of a traffic office administrator 
  • Improved confidence in own abilities 
  • Demonstration of continuous professional development 

Course content 

  • Health, safety and security at work 
  • Develop productive working relationships with colleagues in logistics operations 
  • Identify suitable collection or delivery points 
  • Routing and scheduling of loads 
  • Release vehicles for daily tasks 
  • Monitor vehicle movements 
  • Post-journey reports and checks 
  • Contribute to the provision of customer service in logistics operations 
  • Make an effective contribution to a business in the logistics sector 

Course duration 

10 months. 
Self-study required. 


Each unit includes an assessment or assignment which must be completed at the end of the unit. Each unit will be assessed using a variety of assessment methods. 

This course is ONLY available as a distance learning option. For more information please email or call 03717 11 22 22. 

In-Company Course

This course is in-company only. Enquire today for more details.