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Transport Manager CPC - Passenger Operations

Leamington Spa, Bristol

Demonstrating 'professional competence' is a fundamental requirement of the operator licensing system, for both Standard National and Standard International licences. Given that the CPC qualification is a 'licence to practice', our aim is to continually strive to improve the pass rate for the benefit of our members and their staff. 

Most of these improvements are unique to FTA and have helped us become a market leader for this qualification.

What makes FTA different?


Pass first time with FTA or we pay for the resit exam

Our aim is a 100 per cent pass rate. However, should this not happen, we’ll pay for another exam attempt. We’ll ensure that your candidates receive the very best preparation and therefore chance of passing the CPC. Provided a candidate has attended a full course with us, we will accept the responsibility for anything less than complete success. This satisfaction guarantee underpins our commitment to our CPC candidates.

Modern and timely testing

E-testing is available on all CPC courses, including in-company courses. Taking the multiple choice examination on the final day of the course has increased the pass rate for this exam by 18 per cent. This is due to the retention and recency of candidate knowledge.

E-testing also enables candidates to concentrate their revision time on the case study exam, improving the pass rate for the written paper.

Thirdly, e-test resits can be rescheduled sooner than the paper exam. Resit details are provided alongside the course dates. We also include a free preparation session with one of our trainers on the morning of the resit exam (e-tests only).

Case study revision courses

These optional sessions benefit candidates by focusing specifically on the written exam. The workshop sessions use sample case study questions, coupled with exam techniques and guidance provided by the CPC tutor. The 2-day courses are scheduled in the week of the exam.

Excellent pass rates

Better pass rates benefit employers by reducing an employee’s time out of the business to resit examinations. 

Assist your candidates to succeed

FTA provides an introductory course to gauge whether your candidates are ready for the challenge of Transport Manager CPC. 

Who should attend?

Anyone wishing to demonstrate ‘professional competence’ for the purpose of operator licensing.

Course content 

  • Civil law.
  • Commercial law.
  • Social law.
  • Fiscal law.
  • Business and financial management of the undertaking.
  • Access to the market.
  • Technical standards and aspects of operation.
  • Road safety.

Course duration

  • 8 days.
  • Maximum 16 delegates



  • Examination fees† £113.95 no VAT. †Subject to change at the discretion of OCR. This offer must be stated at the time of booking
  • Price includes tuition, course materials, lunch and refreshments
  • If any special requirements or access arrangements are needed, please notify at the time of booking
  • In-company courses can follow a schedule and format which suits operational requirements. For more information please email or call 03717 11 22 22